Klarna allows you pay in 30 days or in 3 interest free instalments. Get what you love today and pay up to 30 days after placing your order. No upfront payments. Split your purchase into three payments so you can spread the cost of your purchase over

<p>Klarna allows you pay in 30 days or in 3 interest free instalments.</p><p><br></p><h2 id="isPasted">Pay in 30 days</h2><p>Get what you love today and pay up to 30 days after placing your order. No upfront payments.</p><p><br></p><h2 id="isPasted">Pay in 3 instalments</h2><p>Split your purchase into three payments so you can spread the cost of your purchase over time. Enter the credit or debit card details of your choice and make automatic payments every 30 days. Your first instalment will be collected when your order is confirmed by the merchant and instalments 2 and 3 are scheduled 30 and 60 days later, respectively. No interest.</p><p><br></p><h2 id="how-to-shop-with-klarna">How to shop with Klarna</h2><ol><li style="font-size: 16px;">Add item(s) to your cart an head to the checkout</li><li style="font-size: 16px;">Select Klarna at the checkout to pay as you like for your purchase</li><li style="font-size: 16px;">Manage your orders and payments in the Klarna app</li></ol><p><br></p><h2 id="isPasted">Safe and secure.</h2><p>Klarna has strong anti-fraud controls in place to protect our customers and prevent fraudsters from making unauthorized purchases.</p><p><br></p><h2 id="isPasted">About Klarna</h2><p>Founded in Stockholm, Sweden, Klarna is one of Europe&apos;s fastest-growing companies and a leading alternative payment provider. Klarna&#x2019;s vision is to make shopping smooth, adding value for consumers and retailers with unique payment options and superior customer experience.<br><br>Right now, over 147 million people worldwide use Klarna at over 400,000 online stores.<br><br><a href="https://www.klarna.com/uk/about-us/" style=" text-decoration: underline;">https://www.klarna.com/uk/about-us</a>/<br><br>Please spend responsibly. Borrowing more than you can afford could seriously affect your financial status. Make sure you can afford to make your monthly repayments on time.<br><br>Klarna Financial Services UK Limited (&#x201C;Klarna&#x201D;) is authorised and regulated by the Financial Conduct Authority (&#x201C;FCA&#x201D;) for carrying out regulated consumer credit activities (firm reference number 987889), and for the provision of payment services under the Payment Services Regulations 2017 (firm reference number 987816). Klarna provides both regulated and unregulated products. Klarna&#x2019;s Pay in 3 instalments and Pay in 30 days agreements are not regulated by the FCA. Incorporated in England (company number 14290857), with its registered office at 125 Kingsway, London, WC2B 6NH.<br><br><a href="https://www.klarna.com/uk/terms-and-conditions/" style=" text-decoration: underline;">https://www.klarna.com/uk/terms-and-conditions</a>/</p>

Klarna Payment Options

Don’t see your question here? Visit the Klarna FAQ page to find out more about using Klarna. You can reach Klarna at https://www.klarna.com/uk/customer-service/ or by downloading the Klarna app. If you return some or all of your order, Klarna will is

<p>Don&#x2019;t see your question here? Visit the Klarna <a href="https://www.klarna.com/uk/customer-service/" style=" text-decoration: underline;">FAQ</a> page to find out more about using Klarna. You can reach Klarna at <a href="https://www.klarna.com/uk/customer-service/" style=" text-decoration: underline;">https://www.klarna.com/uk/customer-service</a>/ or by downloading the <a href="https://www.klarna.com/uk/klarna-app/" style=" text-decoration: underline;">Klarna app</a>.</p><p><br></p><h3 id="what-happens-if-i-make-a-return"><span style="font-size: 16px;">What happens if I make a return?</span></h3><p>If you return some or all of your order, Klarna will issue you with a new statement as soon as the online store processes your return. Follow the retailer&apos;s return instructions and make sure to keep the tracking number of your return. Log into your Klarna account and select &#x201C;Report a return&#x201D; so that your statement is paused. As soon as the retailer has registered your return, we will send an adjusted invoice.</p><p><br></p><h3 id="theres-something-wrong-with-my-order-do-i-still-need-to-pay-for-it"><span style="font-size: 16px;">There&apos;s something wrong with my order. Do I still need to pay for it?</span></h3><p>You do not need to pay for goods that are received damage, broken or faulty. Follow the retailers dispute instructions and make sure to &#x201C;Report a problem&#x201D; in your Klarna account to pause your statement until you&#x2019;ve resolved the dispute with the retailer. As soon as the retailer has registered your cancellation or your return, the refund will be processed within 5-7 business days.</p><p><br></p><h3 id="i-have-not-received-my-order-what-happens-to-my-statement"><span style="font-size: 16px;">I have not received my order. What happens to my statement?</span></h3><p>You do not need to pay the statement until you have received your order. Contact the retailer for an update on the delivery. Make sure to log into your Klarna account and &#x201C;Report a problem&#x201D; to pause your statement until you&#x2019;ve received your order.</p><p><br></p><h3 id="my-statement-is-incorrect-what-should-i-do"><span style="font-size: 16px;">My statement is incorrect. What should I do?</span></h3><p>If your statement does not match your order details, please contact the retailer directly for a correction of your statement. Make sure to log into your Klarna account and &#x201C;Report a problem&#x201D; to pause your statement until the details have been corrected.</p><p><br></p><h3 id="what-happens-if-i-dont-make-a-pay-in-30-days-payment-on-time"><span style="font-size: 16px;">What happens if I don&#x2019;t make a Pay in 30 days payment on time?</span></h3><p>Pay in 30 days is a credit product and you are required to make your payment to Klarna. If you don&apos;t pay for your order on time, Klarna may charge late payment fees. Klarna may also share information about your missed payments with credit reference agencies. This means you may find it difficult or more expensive to use Klarna or other lenders&apos; credit products in the future. Full details can be found in the Klarna terms and conditions <a href="https://www.klarna.com/uk/terms-and-conditions/" style=" text-decoration: underline;">here</a>.</p><p><br></p><h3 id="what-happens-if-i-dont-make-a-pay-in-3-payment-on-time"><span style="font-size: 16px;">What happens if I don&#x2019;t make a Pay in 3 payment on time?</span></h3><p>Pay in 3 is a credit product and you are required to make your scheduled payments to Klarna. Your payments are automatically withdrawn from your connected card or bank account according to the agreed payment schedule. Klarna will send you multiple friendly reminders before payment is due so you can make sure you&#x2019;ve got enough money to pay. If payment fails, you may be charged a late fee, subject to our <a href="https://www.klarna.com/uk/terms-and-conditions/" style=" text-decoration: underline;">T&amp;Cs</a>.</p>

Klarna FAQ's

Still have questions? Send us a message and we will be in touch as soon as possible.

Our customer service opening hours are:
Monday - Thursday: 09:30 - 16:30
Friday: 09:30 - 15:30

Warranty

Montane Helpdesk

Payment Options

What delivery & shipping options do you offer?

Can I get my order delivered at the weekend?

Do you ship to BFPO/APO addresses?

Where is my order?

UK Delivery

Extended Christmas Returns

How do I return my order?

Can I exchange my product for a totally different one?

How long do I have to return the item I purchased from montane.com?

Do you offer free returns?

Where can I find my order number to return my item(s)?

When will I receive my refund?

If I select to return an item for an exchange, does this guarantee the new item for me?

My return has been lost in transit, what should I do?

How do I track my return?

Where can I find my pre-paid return label if I don’t print it straight away?

Can I return an item that was bought for me as a gift?

My refund amount is incorrect, what should I do?

I have not received my exchange item, what should I do?

Can I return an item bought from a retailer?

UK Returns

How do I place an order through montane.com?

How can I change my order?

When will you dispatch my order?

How do I change my delivery address?

How long will it take to receive my order?

What if I am not going to be home when the delivery is made?

My Montane product has arrived damaged. What should I do?

The product I want is out of stock. What should I do?

How do discount codes work?

Orders

How should I carry electronic items in my waterproof?

What is the maximum weight that I can carry in my Montane pack?

What is a Hydrostatic Head rating?

I'm going on an expedition. Can you recommend what Montane clothing / equipment I should take?

What is RET & MVTR?

Product Questions

How should I wash & care for my Montane product?

How do I remove stains from my Gore-Tex jacket?

Why has my waterproof delaminated?

Will washing my waterproof diminish the DWR or damage the product?

How do I wash my pack?

Is it OK to tumble dry my waterproof?

What if I don't have a tumble drier for my waterproof?

Which is better - wash in or spray on DWR?

My item is visually clean, why should I wash it?

My waterproof is wetting out quickly, is it faulty?

How should I store my Montane product(s)?

Product Aftercare

How do Montane Gift E-Vouchers work?

How do I send a Gift E-Voucher to someone?

Can I purchase other items at the same time as my gift voucher?

Gift Vouchers

What is the My Montane Rewards programme?

How do I join My Montane Rewards?

How do I collect points?

How do I find out my points balance?

How do I spend points?

How do the Refer a Friend points work?

How long are reward points valid for?

Are reward points stackable with other discount codes?

I've lost my discount code, what can I do?

I can't see my points after a purchase?

Do discounts apply to Outlet products?

My Montane Rewards

What repairs do you offer through the Montane Repair Service?

I'm unsure if my repair is covered by your services, can I get a quote for my repair?