How do I send my item to you to get repaired?Updated 2 months ago

Please order your repair through our Montane Repair Service page. When you have paid for your repair, you will have an order reference number (beginning with '#'). Please address your parcel to REPAIRS TEAM including your order reference number, followed by our repair address. For example: 

REPAIRS TEAM #123456
3 Freeman Court
North Seaton Ind Estate
Ashington
Northumberland
NE63 0YF 

Items that do not include a reference number can not be repaired and may be returned.

It is your responsibility to return the item, please ensure you obtain proof of delivery and use a service which covers the cost of the item should it get lost in transit.